The Department of Public Safety  is manned 24 hours a day, 7 days a week, 365 days a year.  The Department is comprised of a Chief, a Deputy Chief, Patrol Officers, Dispatchers, and Gate Officers.

A minimum of two Patrol Officers on each shift  patrol the community;  they are always ready to respond to any situation within a matter of  minutes. The Patrol Officers, who are medically trained,  are first on the scene to provide First Responder and Emergency Medical Technician (EMT) treatment.

Many of the Patrol Officers posses arrest powers under the Private Police Act.

When emergency calls come in, Dispatchers, who are trained to respond with a calm and professional demeanor,  transmit the information to the Patrol Officers.  

The Gate Officers greet every guest to the community at two staffed entry points at the northern and  southern  borders of  Hemlock Farms.  Access to the community at these locations is available 24 hours a day.